A staff member launches ERP. Immediately a targeted Advyza notification appears “ERP is down, Advyza will notify you when it is back online.” No disrupting co-workers. No long calls to the Service Desk. Instead, they rearrange their workload knowing they will be told as soon as it comes back online.
The Saving: Work in the department calmly continues. The timely communication from Advyza engages people and empowers them to control their day’s work. Stress, frustration, confusion and resentment are reduced, and productivity is maintained.